SMS messages are a new form of communication between businesses and customers. 90% of all text messages received are opened within 3 minutes but the reader only spends an average of 5 seconds reading the message.
You want to make sure your message is read and being responded to.
Customers need to understand quickly what the message is about, else they will just delete it after receiving it.
Keep Your Messages Simple
The messages you send need to be simple enough to read at a quick glance. Do not use slang or complicated words. Don’t confuse the customer with long sentences. Keep it short and sweet.
Include a Call-to-Action (CTA)
Having a CTA in your SMS messages so your customers know what is being offered to them. They will know what the next step of action and how to acquire what is being offered or suggested in the text message.
Be available for your customers when your customers are texting. You will need to determine when your customers will be texting during the day. During morning and evening rush hour are the times you don’t want to be sending messages with your customers as they will be making the commute to and from work.
A/B Test Your Messages
Test out different messages to see what customers prefer. Test out messages with shortened URLs, highlighted/capitalized keywords, general versus specific CTAs and personalized messages.
Analyze Your Results
Analyze your response times, chat times, URL clicks and keywords. It will see how well your promotional messages are performing and will help you see what improvements need to be made for future campaigns.
Following our suggestions will help you improve your SMS response rates for all of your campaigns. You will be able to communicate more effectively with your customers in a language they are familiar with.
Let Eagle Messaging help you with your business texting. Easy and Affordable texting platform, so you can stay ahead of your competition.
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Have you ever thought how much easier it would be to have an SMS/text platform, which can also provide audio message to your clients on the same platform? This would end up saving several communication breakdowns especially in cases whereby information is misunderstood or not well read. After a few months of researching, enquiring, updating, and testing, finally, we are pleased to announce to our clients that you can now send an audio and text or SMS to colleagues, friends, and family with much ease. Having done a thorough research into the market. Eaglemessaging.com is here to make your life easier and your communication easy to relay.
Gone are the days that we had to wait on a payphone booth to make a call and when the opportunity comes, you can only make a limited number of calls, and not even send a text message.
While most applications provides audio messaging services or video call, Eagle Messaging gives you a chance to send simultaneous texts and audio on the same platform to your clients. The application is one of a kind and you cannot afford to miss it. The startup process is quite easy and pocket friendly too.
We have all been in a situation whereby you are trying to make specific enquiries into a company and there is no one to attend to you. Similarly, you cannot make physical visits since you are miles away. Anyone who has ever been in this situation knows how frustrating this can be. To this effect, eagle-messaging application may come in handy to organizations, schools, commercial facilities and institutions that are sometimes overwhelmed with customers thus, attending to them becomes more convenient and time saving. Respondents may get instant texts and audio announcements on their enquiries within seconds from all geographical positions. The application is simple, ready-to go, convenient, and powerful to use for mass and personal communication.
It is simple: the first step is to visit our site to register for an account. Once registered, you will be provided with a free account that is private and confidential and that only you can have access to. There will be a telephone number associated with the account that will be used to identify oneself with. Our clients will then be provided with audio announcements whereby, their customers can play and listen to the message in regard to what you need or what they need.
For now, the application and registration is free on our website until October. We offer our clients a free chance to test, approve, and make reviews on the website. Well, the application will be worth every penny and one can announce pretty much any customized message to the clients and prompt it for a voice reply.
To offer wider coverage and user experience, eaglemessaging.com will provide wireless voice setups. Our technology is not limited to any place, and as stated earlier, both public and private facilities can access it, including individuals. Besides, security is of more concern to our clients and it is for this reason that we recommend our customers not to share their private login details with strangers.
Eaglemessaging.com offers our clients timely messaging, improved communication, low–cost messaging, emergency managements and participants’ success by ensuring that there is enough response channel and up to date information.
Feel free to contact our experts in case of enquiries.
To find out more about mobile messaging services with audio announcements contact us at [email protected]
Customer satisfaction is increasing as more and more call centers are using software for instant communication. Find out more about how SMS can benefit you at www.eaglemessaging.com
Have a business and want to implement text messaging for your clients? Contact us at [email protected]