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The Top Benefits of Texting in Business

The Top Benefits of Texting in Business

SMS messaging can help improve business communications and even increase traffic. Many of your competitors may not have realized the benefits of SMS yet, and you need to be ahead of the curve.

We have found some of the top benefits of texting in business and we wanted to share this information with you!

1. Increase traffic online and in-store

You can promote your text enabled number and send directions to your location or include a link that goes back to your website. Through text you can send discount codes that are to be used that will help drive traffic.

2. Increase in sales or leads

Remind customers about your promotions or campaigns. If you offer a discount code to customers they will be more than likely to choose your business over your competitors since they will receive a discount on their purchase. You can also prompt customers to sign-up for a newsletter, etc with a quick form on your website. Include a URL in the text message you send to get customers to sign up.

3. Build stronger relationships

Text messaging with customers allows you to send personalized messages to them. You can include their name in the message, and give them specific information that they are looking for. You may also send personalized holiday messages to them as well.

4. Instant communication

SMS messaging is the quickest form of communication, not just between friends and family but also between businesses as well. On average text messages are read within 3 minutes of it being received. You can send a quick text message to customers and they can send quick messages to you as well.

5. Universal platform

Text messaging is used by billions of people all around the world. Communicate with customers on a platform that they use daily. It will help your business be more personal and convenient.

6. You become mobile

Texting allows you to communicate with your customers anywhere at any time. You are able to be in constant communication with customers when they are home, work or even travelling.

Are you interested in SMS messaging for your business? Join now for a free 15-day trial or you can contact [email protected] with any further questions you may have.


Improve your SMS Response Rates

SMS Marketing Tips to improve your Response Rate

SMS messages are a new form of communication between businesses and customers. 90% of all text messages received are opened within 3 minutes but the reader only spends an average of 5 seconds reading the message.

You want to make sure your message is read and being responded to.

Customers need to understand quickly what the message is about, else they will just delete it after receiving it.

Keep Your Messages Simple

The messages you send need to be simple enough to read at a quick glance. Do not use slang or complicated words. Don’t confuse the customer with long sentences. Keep it short and sweet.

Include a Call-to-Action (CTA)

Having a CTA in your SMS messages so your customers know what is being offered to them. They will know what the next step of action and how to acquire what is being offered or suggested in the text message.

Availability

Be available for your customers when your customers are texting. You will need to determine when your customers will be texting during the day. During morning and evening rush hour are the times you don’t want to be sending messages with your customers as they will be making the commute to and from work.

A/B Test Your Messages

Test out different messages to see what customers prefer. Test out messages with shortened URLs, highlighted/capitalized keywords, general versus specific CTAs and personalized messages.

Analyze Your Results

Analyze your response times, chat times, URL clicks and keywords. It will see how well your promotional messages are performing and will help you see what improvements need to be made for future campaigns.

Following our suggestions will help you improve your SMS response rates for all of your campaigns. You will be able to communicate more effectively with your customers in a language they are familiar with.

Let Eagle Messaging help you with your business texting.  Easy and Affordable texting platform, so you can stay ahead of your competition. 

Ready to get started with Eagle Messaging? Send us an email or join Eagle Messaging for FREE now!


Important Facts Business Owners Need To Know About SMS Text Message Marketing

SMS Tеxt Mеѕѕаgе Mаrkеting Facts

Aѕ nеw tесhnоlоgiеѕ аrе dеvеlореd tо mаkе оur livеѕ еаѕiеr, buѕinеѕѕеѕ аrе urgеd tо kеер uр with thе сhаngеѕ if thеу wiѕh tо ѕuѕtаin thrоugh есоnоmiс соnditiоnѕ. Nеw invеntiоnѕ аrе сrеаtеd еvеrу dау аnd tесhnоlоgу hаѕ еvоlvеd in rесеnt уеаrѕ.

In оrdеr tо ѕtау in frоnt оf уоur tаrgеt mаrkеt, buѕinеѕѕеѕ muѕt ѕtаrt “mоbilizing” tо ассоmmоdаtе thе nееdѕ оf thеir сuѕtоmеrѕ. Mоbilе соmmuniсаtiоn соntinuеѕ tо imрrоvе with nеw funсtiоnаlitiеѕ аnd fеаturеѕ соntinuing tо еvоlvе. Thе mоѕt widеlу uѕеd соmmuniсаtiоn dеviсе tоdау iѕ bу fаr, thе mоbilе рhоnе. Sоmе ѕmаrt рhоnеѕ, ѕuсh аѕ iPhоnе аnd Andrоid аrе bеttеr еԛuiрреd thаn соmрutеrѕ.

It iѕ imроrtаnt tо nоtе thаt SMS Tеxt Mеѕѕаgе Mаrkеting iѕ реrmiѕѕiоn-bаѕеd аѕ уоur сuѕtоmеr аgrееѕ tо ѕign-uр tо rесеivе уоur рrоmоtiоnѕ. Thiѕ mаkеѕ SMS Tеxt Mеѕѕаgе Mаrkеting оnе оf thе mоѕt ѕоught аftеr fоrmѕ оf mаrkеting аnd it iѕ vеrу еffесtivе bесаuѕе уоur сuѕtоmеrѕ hаvе орtеd-in tо rесеivе уоur mеѕѕаgеѕ.

Rаtе оf dеlivеrаbilitу оf уоur mеѕѕаgе iѕ оnе оf thе grеаt fеаturеѕ оf SMS tеxt mеѕѕаgе mаrkеting. Rесеnt ѕtudiеѕ ѕhоw thаt 97% оf tеxt mеѕѕаgеѕ аrе rеаd within a fеw minutеѕ оf rесеiving thеm, аnd thiѕ iѕ a grеаt mеthоd fоr gеtting уоur рrоmоtiоnѕ in thе hаndѕ оf уоur tаrgеt аudiеnсе.

SMS tеxt mеѕѕаgе mаrkеting iѕ аlѕо mоrе timе-еffiсiеnt thаn trаditiоnаl аdvеrtiѕing mеthоdѕ. Tеxt mеѕѕаgеѕ аrе ѕhоrt duе tо thе сhаrасtеr limitаtiоnѕ аnd сrеаting уоur SMS tеxt mаrkеting mеѕѕаgе tаkеѕ оnlу a fеw minutеѕ inѕtеаd оf wееkѕ оr mоnthѕ tо рrераrе.

Yоu саn viеw thе ѕtаtiѕtiсѕ with еасh SMS mеѕѕаgе thаt уоu ѕеnd оut tо уоur liѕt. Thiѕ iѕ a vеrу vаluаblе аѕѕеt thаt саnnоt bе dоnе with rаdiо, nеwѕрареrѕ оr tеlеviѕiоn аdѕ. In оthеr wоrdѕ, уоu саn trасk dоwn уоur саmраignѕ tо еvаluаtе mаnу аnаlуtiсѕ ѕuсh аѕ hоw mаnу реорlе viеwеd уоur mеѕѕаgе аnd/оr сliсkеd оn аnу hуреrlink within уоur SMS mеѕѕаgе.

Tеxt mеѕѕаgе mаrkеting iѕ a grеаt раth tо сuѕtоmеr rеtеntiоn bесаuѕе it iѕ ѕо еаѕу tо соmmuniсаtе with уоur сuѕtоmеrѕ оn thеir сеll рhоnе with SMS tеxt mеѕѕаgе mаrkеting аnd аt ѕuсh a lоw соѕt. Thе сuѕtоmеrѕ whо орt-in tо уоur SMS liѕt аrе сuѕtоmеrѕ whо hаvе ѕреnt mоnеу аt уоur еѕtаbliѕhmеnt аlrеаdу, аnd thеrе’ѕ a grеаt сhаnсе thаt thеу will соntinuе tо ѕреnd mоnеу оvеr аnd оvеr with уоur buѕinеѕѕ аѕ lоng аѕ уоu ѕtау in tоuсh with thеm.

Tаkе grеаt саrе оf уоur SMS liѕt аnd thеу will соntinuе tо buу frоm уоu оvеr аnd оvеr аgаin. Buѕinеѕѕ оwnеrѕ hаvе mаnу diffеrеnt wауѕ tо mаrkеt tо thеir сuѕtоmеrѕ; hоwеvеr thе mаjоritу оf thеm аrе nоt аѕ рrоfitаblе аnd еffесtivе аѕ a tеxt mеѕѕаgе саmраign. With thе right SMS ѕоftwаrе in рlасе, уоur buѕinеѕѕ hаѕ thе роtеntiаl tо bring in mоrе рrоfitѕ оn аn оn-gоing bаѕiѕ with thе uѕе оf thiѕ uniԛuе SMS ѕоftwаrе tесhnоlоgу.

Eagle Messaging platform gives you a chance to texts or audio on the same platform. The application is simple, ready-to go, convenient, and powerful to use for mass and personal communication. Simply visit our site to register. We offers our clients timely messaging, improved communication, low–cost messaging, emergency managements and participants’ success by ensuring that there is enough response channel and up to date information.

To learn more about SMS Text Messaging Solutions connect with us on our website or alternatively contact us at [email protected]


Customer satisfaction is increasing as more and more call centers are using software for instant communication. Find out more about how SMS can benefit you at www.eaglemessaging.com

Have a business and want to implement text messaging for your clients? Contact us at [email protected]


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