The Top Benefits of Texting in Business

The Top Benefits of Texting in Business

SMS messaging can help improve business communications and even increase traffic. Many of your competitors may not have realized the benefits of SMS yet, and you need to be ahead of the curve.

We have found some of the top benefits of texting in business and we wanted to share this information with you!

1. Increase traffic online and in-store

You can promote your text enabled number and send directions to your location or include a link that goes back to your website. Through text you can send discount codes that are to be used that will help drive traffic.

2. Increase in sales or leads

Remind customers about your promotions or campaigns. If you offer a discount code to customers they will be more than likely to choose your business over your competitors since they will receive a discount on their purchase. You can also prompt customers to sign-up for a newsletter, etc with a quick form on your website. Include a URL in the text message you send to get customers to sign up.

3. Build stronger relationships

Text messaging with customers allows you to send personalized messages to them. You can include their name in the message, and give them specific information that they are looking for. You may also send personalized holiday messages to them as well.

4. Instant communication

SMS messaging is the quickest form of communication, not just between friends and family but also between businesses as well. On average text messages are read within 3 minutes of it being received. You can send a quick text message to customers and they can send quick messages to you as well.

5. Universal platform

Text messaging is used by billions of people all around the world. Communicate with customers on a platform that they use daily. It will help your business be more personal and convenient.

6. You become mobile

Texting allows you to communicate with your customers anywhere at any time. You are able to be in constant communication with customers when they are home, work or even travelling.

Are you interested in SMS messaging for your business? Join now for a free 15-day trial or you can contact [email protected] with any further questions you may have.

Improve your SMS Response Rates

SMS Marketing Tips to improve your Response Rate

SMS messages are a new form of communication between businesses and customers. 90% of all text messages received are opened within 3 minutes but the reader only spends an average of 5 seconds reading the message.

You want to make sure your message is read and being responded to.

Customers need to understand quickly what the message is about, else they will just delete it after receiving it.

Keep Your Messages Simple

The messages you send need to be simple enough to read at a quick glance. Do not use slang or complicated words. Don’t confuse the customer with long sentences. Keep it short and sweet.

Include a Call-to-Action (CTA)

Having a CTA in your SMS messages so your customers know what is being offered to them. They will know what the next step of action and how to acquire what is being offered or suggested in the text message.


Be available for your customers when your customers are texting. You will need to determine when your customers will be texting during the day. During morning and evening rush hour are the times you don’t want to be sending messages with your customers as they will be making the commute to and from work.

A/B Test Your Messages

Test out different messages to see what customers prefer. Test out messages with shortened URLs, highlighted/capitalized keywords, general versus specific CTAs and personalized messages.

Analyze Your Results

Analyze your response times, chat times, URL clicks and keywords. It will see how well your promotional messages are performing and will help you see what improvements need to be made for future campaigns.

Following our suggestions will help you improve your SMS response rates for all of your campaigns. You will be able to communicate more effectively with your customers in a language they are familiar with.

Let Eagle Messaging help you with your business texting.  Easy and Affordable texting platform, so you can stay ahead of your competition. 

Ready to get started with Eagle Messaging? Send us an email or join Eagle Messaging for FREE now!

Why not take advantage of a unique service of SMS with Audio Announcement on one platform

Advantage of business SMS platform

Have you ever thought how much easier it would be to have an SMS/text platform, which can also provide audio message to your clients on the same platform? This would end up saving several communication breakdowns especially in cases whereby information is misunderstood or not well read. After a few months of researching, enquiring, updating, and testing, finally, we are pleased to announce to our clients that you can now send an audio and text or SMS to colleagues, friends, and family with much ease. Having done a thorough research into the market. is here to make your life easier and your communication easy to relay.

Gone are the days that we had to wait on a payphone booth to make a call and when the opportunity comes, you can only make a limited number of calls, and not even send a text message.

While most applications provides audio messaging services or video call, Eagle Messaging gives you a chance to send simultaneous texts and audio on the same platform to your clients. The application is one of a kind and you cannot afford to miss it. The startup process is quite easy and pocket friendly too.

We have all been in a situation whereby you are trying to make specific enquiries into a company and there is no one to attend to you. Similarly, you cannot make physical visits since you are miles away. Anyone who has ever been in this situation knows how frustrating this can be. To this effect, eagle-messaging application may come in handy to organizations, schools, commercial facilities and institutions that are sometimes overwhelmed with customers thus, attending to them becomes more convenient and time saving. Respondents may get instant texts and audio announcements on their enquiries within seconds from all geographical positions. The application is simple, ready-to go, convenient, and powerful to use for mass and personal communication.

It is simple: the first step is to visit our site to register for an account. Once registered, you will be provided with a free account that is private and confidential and that only you can have access to. There will be a telephone number associated with the account that will be used to identify oneself with. Our clients will then be provided with audio announcements whereby, their customers can play and listen to the message in regard to what you need or what they need.

For now, the application and registration is free on our website until October. We offer our clients a free chance to test, approve, and make reviews on the website. Well, the application will be worth every penny and one can announce pretty much any customized message to the clients and prompt it for a voice reply.

To offer wider coverage and user experience, will provide wireless voice setups. Our technology is not limited to any place, and as stated earlier, both public and private facilities can access it, including individuals. Besides, security is of more concern to our clients and it is for this reason that we recommend our customers not to share their private login details with strangers. offers our clients timely messaging, improved communication, low–cost messaging, emergency managements and participants’ success by ensuring that there is enough response channel and up to date information.

Feel free to contact our experts in case of enquiries.

To find out more about mobile messaging services with audio announcements contact us at [email protected]

Customer satisfaction is increasing as more and more call centers are using software for instant communication. Find out more about how SMS can benefit you at

Have a business and want to implement text messaging for your clients? Contact us at [email protected]

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